Which of the following is part of the hierarchical structure of Lean principles?

The concept of customer value is central to Lean principles, making it an integral part of the hierarchical structure. In Lean thinking, everything revolves around delivering maximum value to the customer while minimizing waste. This focus on customer value drives all Lean initiatives, from process improvement to product design, ensuring that the end product aligns with what customers truly need and are willing to pay for.

By prioritizing customer value, organizations can effectively identify areas to improve efficiency and overall quality. It influences various aspects, including cost reduction and quality control, as these are means to enhance the value delivered to the customer. Understanding and delivering customer value is fundamental in Lean practices, ensuring that organizations not only meet but also exceed customer expectations while optimizing their operations.