Which concept is central to the philosophy of Lean IT?

The concept central to the philosophy of Lean IT is continuous and incremental improvement. This principle emphasizes the ongoing effort to enhance processes, services, and practices within an organization. In Lean IT, the goal is to increase efficiency by systematically analyzing and improving workflows, thereby reducing waste and enhancing value for customers.

Lean encourages organizations to foster a culture of experimentation and learning, where small, incremental changes are made based on feedback and observations. This approach not only leads to better results over time but also engages employees in the process of improvement, promoting a sense of ownership and accountability.

In contrast, maximizing individual performance, strict adherence to standard operating procedures, and encouraging hierarchical decision-making would diverge from the Lean philosophy, which values collaboration, flexibility, and responsiveness to change. Lean IT focuses on the collective improvement of processes rather than solely on individual accomplishments or rigid adherence to procedures, and it promotes decision-making at all levels, encouraging a more agile and responsive organizational structure.