In the context of Lean IT, what is "Perfection"?

Perfection in Lean IT is defined as the relentless pursuit of continuously improving processes to eliminate waste and enhance customer value. This concept emphasizes that there is always room for improvement and that organizations should strive to refine their operations, practices, and services consistently. By focusing on this quest for perfection, teams can identify inefficiencies or waste within their processes, allowing them to optimize workflows and increase the value delivered to customers. The idea is that perfection is not a final destination but an ongoing journey where organizations regularly assess and improve their practices to achieve maximum efficiency and effectiveness.

While achieving market dominance, emphasizing customer service, or implementing technology upgrades may be strategies that organizations pursue, they do not fundamentally capture the essence of perfection within Lean IT. Perfection specifically relates to the continuous improvement mindset that drives organizations to innovate and adjust processes to better serve customer needs while minimizing waste.