In Lean IT, what is the term for visual management techniques used to improve communication?

Visual management techniques refer to tools and methods that make performance data, processes, and other critical information accessible and understandable at a glance. The term "visual controls" specifically describes the practices that use visual elements—such as charts, graphs, signage, or floor markings—to convey information effectively. This approach helps teams identify issues, track progress, and facilitate communication, enhancing overall operational efficiency.

Using visual controls in a Lean IT context allows team members to interpret and respond to data quickly, leading to faster decision-making. It creates a shared understanding among staff about workflows, responsibilities, and performance metrics, which is vital for fostering collaboration and continuous improvement.

Other options, while related to data and performance monitoring, do not inherently focus on visual aspects of communication. Process mapping is a technique to describe processes in a visual format but doesn't specifically emphasize communication. Data analytics involves analyzing data to derive insights and does not inherently provide a visual communication framework. Performance dashboards present data clearly, but they are a tool rather than a broad technique for improving communication. Thus, visual controls encompass the entirety of visual management aimed at enhancing communication within Lean IT practices.