How do Lean IT practitioners identify waste?

Lean IT practitioners identify waste primarily by observing processes in real time. This hands-on observation allows them to see the workflow, understand the actual process steps, and identify areas where resources may be underutilized or processes may be inefficient. Real-time observation is crucial because it enables practitioners to detect waste in various forms, such as excess motion, waiting times, overproduction, or non-value-added activities.

By witnessing the processes as they occur, practitioners can gather insights that might not be evident in theoretical discussions or high-level planning. This direct engagement with the process often leads to more informed and effective improvements aimed at streamlining operations and enhancing value delivery to customers. This approach aligns with the core Lean principle of continuous improvement through direct observation and testing in natural environments, rather than relying solely on theoretical models that may not reflect actual conditions.